Packaged Software Implementation

We offer a highly-effective, comprehensive approach to testing for packaged software implementations. Our processes grant you peace of mind - from the initial stages all the way to go-live.

When implementing new software, often in the form of COTS (Commercial Off-the-Shelf Software), customisation is inevitable. You want the work facilitated by applications to be unique to your business, and for functionalities to be added or removed as appropriate.

However, integrating a new solution with your existing IT stack can often prove a challenge. Not only can bugs arise in the customised application itself, but via interactions between the new application and your others systems. That's why we provide a thorough suite of software testing services for all your implementation needs.

Diagram of testing process

The Test Process

Testing begins by devising a detailed Test Strategy, to establish test scope and ensure that initial expectations are clearly defined. During this time, we select the tools to be used. The vast majority of our testing tools are Open Source, helping to keep costs down and promote compatibility.

System Integration Testing

Following this, the bulk of the testing work begins. Our System Integration Testing is conducted manually by our UK / Offshore teams and, where appropriate, assisted by our free accelerator, BA360.

BA360 uses Machine Learning and Predictive Analytics to generate manual test cases automatically and accurately, simply by connecting to your application and inputting business requirements. This mitigates the reliance of testers on application SMEs, speeding up the test design process and allowing easier entry into automation. For some clients, BA360 has slashed testing times by up to 98% when compared with standard manual testing.

Test Automation

Clients can choose between using our new codeless, AI / ML Test Automation Platform, Quality Fusion (QF), or our ‘Day One’ approach, which is enabled by our ready-made GAT Framework for Selenium and UFT, along with our reusable library of functions for SAP, Workday HCM, & Oracle EBS.

With the latter, test cases are automated, executed, and a report generated, all within just 30 minutes. Our GAT framework is both cost-effective and helps to reduce ongoing maintenance, thanks to its ease of use. In addition, being a keyword and data driven framework, the GAT framework overcomes many of the problems associated with ordinary automation frameworks.

We also possess ready-made automation frameworks for Salesforce, Microsoft Dynamics 365, and MuleSoft.

If you’re updating software, we can help to create automated test packs to run against application updates - a quick and simple process.

Non-Functional Testing

Our team then conducts additional testing procedures:

These are powered by our in-house Accelerators, helping to save time and keep costs down. For Performance Testing, our script enhancers and filters, test data auto-generators and agentless monitoring can generate total savings of up to 40%. Our Security Testing Accelerator is equally effective, targeting the OWASP Top 10 security threats to help ensure total application security.

Before go-live, we also conduct User Acceptance Testing, to make sure that requirements have been delivered and the software fulfils the business needs and objectives for which it was implemented.

Data Migration

Often, our clients are looking to migrate to Cloud versions of their enterprise applications. To assist with this, we provide end-to-end services to migrate from on-prem to (Hybrid) Cloud.

We are Data Migration specialists, carrying out automated data validation when moving from legacy applications to target application platforms.

Specifically, Data Migration involves cleaning up the legacy data, mapping it over from that legacy system, designing and testing the conversion programs, and reconciling the converted data.

Our phases are:

  • Data Assessment
  • Data Cleansing
  • Test Extract & Load
  • Final Extract & Load
  • Migration Validation
  • Post Migration Activities

Systems we test


Whether you use Workday in your business for payroll, recruitment, or other financial functions, we can help you ensure that your users enjoy fast, zero-defect access to all the information they require.

Our Workday test strategy outlines the testing approach your organisation will follow during deployment. It includes the scope, timeline, roles and responsibilities, tools, processes and standards you will use during each test stage.

The key advantages to our testing for Workday are:

  • Synchronise your teams (deliver a consistent end-to-end user experience across platforms and locations)
  • Spare your SMEs (Our QA engineers are specialists in Workday)
  • Increase efficiency (we create reusable templates for requirements identification, test planning, and automation)
  • Plan for new releases (define what needs to be tested in Workday both before and after releases)

Overall, these benefits frequently lead to a higher ROI, thanks to streamlined processes and future risk mitigation.


SAP is one of th leading global commercial software vendors. It provides employees and customers with the ability to communicate with corporate databases using a range of applications. Often, SAP is leveraged to streamline business processes, and create a single, efficient IT estate.

SAP systems are split into different modules, all of which we provide testing for:

  • SAP Material Management
  • SAP Financial Accounting and Controlling
  • SAP Sales and Distribution
  • SAP Human Resource
  • SAP Supply Chain Management
  • SAP Plant Management

At Prolifics Testing, we help you test the functionality of these modules to ensure that they perform tasks as requested by the user.

Here are some examples of the kinds of testing we carry out for SAP implementations:

  • System Validation: involves end-to-end testing and validation of all SAP modules in SAP ERP environment
  • Quality and Revenue: ensures SAP system quality and focuses on revenue and outgoings of the organisation
  • Cost and Predictability: reduces SAP development costs and improves predictability
  • Compliance Requirement: ensures the SAP implementation is in line with current requirements and that modules are working as per the expected configuration
  • New Implementation and Configuration Changes: ensures all modules are performing in a dynamic system environment
  • Integration: testing various data- and work-flows, GUI forms, and much more, to check system integration between different modules
  • Performance: ensures the system meets service level agreements, assesses time taken by system to perform specific actions, and the performance of the system under significant load

Dynamics 365

Microsoft Dynamics 365 is a comprehensive suite of applications that help to bring together your business activities, streamlining the digital experience for your employees and customers alike.

With a combination of CRM and ERP capabilities, D365 automated, integrated and intelligent sales and marketing capabilities that connect, prioritise and convert leads into customers.

As apps within D365 are often tailored to your business and are interconnected, it pays to ensure that a high-quality testing service is used. Bugs and compatibility issues are common, and issues that are not presented on certain devices can create serious problems on others.

That’s why we specialise in offering expert-led QA services for new implementations and upgrades of D365, particularly when it comes to migrating to the cloud. After all, many Microsoft Dynamics customers are still using the old, on-prem versions, such as Dynamics CRM 2016 or older, and Dynamics AX 2012 or older. If you’re in this position and looking to upgrade to the new Cloud version of D365, we'd like to offer you a comprehensive Managed Testing Service, that includes:

  • System Integration Testing
  • User Acceptance Testing
  • Test Automation
  • Performance Testing
  • Security Testing


Use our expertise to help mitigate the risks of your Packaged Software Implementation. We are a proven supplier, used to meeting strict deadlines and budgets through effective on-demand testing, carried out via our onshore and offshore delivery teams.

Find out more

Contact us for a no-obligation chat about how we can support your New Packaged Software Implementations.

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