Salesforce changes three times a year, and every release, customisation and integration can break the processes your sales, service and student teams rely on. We test Salesforce end to end, automate regression with AI-assisted tools so it runs on every release, and test the Agentforce and Einstein AI you switch on.
When Salesforce rolls out updates, it’s crucial to check that your existing customisations and functionalities remain stable and we can help you assess your environment before and after upgrades to identify and address any issues. Some of the other services we offer are:
Agentforce and Einstein Testing
AI agents answer customers, update records and trigger workflows. We test that their answers are grounded in your own data, the actions they take are correct, permissions and guardrails hold, and nothing changes for the worse after each Salesforce release.
AI-Assisted Test Automation
We build regression packs that run on every seasonal release and in your CI/CD pipeline, using Tricentis Tosca with Tosca Copilot and Vision AI, Playwright with Claude Code, and our Quality Fusion for Salesforce accelerator. Self-healing keeps tests working when Lightning pages change.
Integration Testing
We test data flows between Salesforce and your other systems, including ERP, finance, marketing and student records, through APIs, MuleSoft and middleware, so records arrive complete and on time.
Mobile App and Functionality Testing
If your team uses Salesforce mobile apps, it’s important to verify their functionality and performance on various devices. We provide comprehensive mobile testing to ensure a smooth user experience and reliable performance across platforms.
Security Testing
We test profiles, permission sets, sharing rules and field-level security, so each user sees only the records and fields they should, and we assess your Salesforce setup for vulnerabilities.
Performance Testing
We test Salesforce under realistic peak load, from enrolment and clearing to quarter-end, including integrations and batch jobs, so response times hold when it matters most.
Addressing Common Salesforce Testing Challenges
- Three releases a year – Spring, Summer and Winter releases change features and screens. We test in preview sandboxes before they reach production.
- Complex configuration – custom objects, flows and Apex need testing as they change.
- Third-party integrations – every connected system is a point of failure.
- Data migration and quality – we reconcile migrated data and test data quality rules.
- New AI features – Agentforce and Einstein change behaviour and need their own tests.
Benefits of Our Approach
Enhanced Efficiency: By automating repetitive testing tasks, we make the process faster and less prone to human error. This means your team can spend less time on testing and more time on innovation.
Scalable Solutions: Our testing frameworks are designed to grow with your needs, making it easier to manage and maintain your Salesforce environment as your business evolves.
By working with us, you have confidence that your Salesforce platform is functioning as it should, allowing you to focus on your core business activities without worrying about technical hiccups.
An Accredited Salesforce Partner
At Prolifics Testing, our team of 165 accredited Salesforce consultants has successfully delivered 225 Salesforce implementations over the past two decades. We can help with providing open-source Selenium frameworks and Quality Fusion for Salesforce to conduct Salesforce Test Automation with ease.
For organisations seeking more support, we offer a fully managed service. We also recommend Tricentis Tosca and OpenText UFTOne for advanced object recognition and self-healing AI to minimise maintenance. Prolifics provides licensing, installation, configuration, and training in these cutting-edge tools.
Our expertise ensures that your Salesforce implementation is supported by a tailored, efficient, and scalable solution.
Case Study: Performance Testing of Salesforce Education Cloud at a Leading University
We supported a leading university with functional, user acceptance and performance testing of Salesforce Education Cloud.
