We only offer exams in combination with the relevant course. All of our training courses are carefully developed to give delegates the best possible chance of passing each exam. This is reflected in our consistently high exam pass-rates.
Our online courses are all run in real time with a live trainer, who hosts video conferencing session for each lesson with all delegates dialling-in and connecting.
Courses are scheduled and run in the same way as the traditional model, with exercises and interaction throughout the session, allowing delegates to ask questions and for the trainer to check understanding through the course.
Course manuals and joining details are sent out prior to the course beginning.
Pearson Vue vouchers are available to take the exam when you are ready, at a location convenient to you, or remotely proctored exams can be purchased to take the exam online.
To find out information on your previous bookings, please contact our Training Administration team using firstname.lastname@example.org.
Joining instructions are sent out via email around two weeks before the course start date, confirming the venue address, class times and any other important information.
Yes, transfers can be made two weeks before a course start date providing full payment has been received.
Direct substitution of a delegate(s) on a particular course may be made without penalty, provided that a minimum of one week’s notice is given. Substitutions can only be made on a like for like basis: Ie, one delegate can be substituted for another on the same course (not on a course to take place in the future).
Please contact our Training Administration team on email@example.com for more details.
We do not offer job placements as a result of sitting our courses. We do occasionally recruit for positions with the company so please check our Careers page.
If you are booking on behalf of someone else (eg, a colleague) please provide contact details of the person in charge of the booking as joining instructions and a confirmation email will be sent to the email address provided.
Yes, all course materials and provided. They are usually printed and available on the first day of the course.
Our training materials come as a package with our courses. However, we do sometimes publish some relevant materials on our Resources page, which can be downloaded.