An electronic Boarding Pass on a smartphone screen demonstrating User Acceptance Testing

User Acceptance Testing (UAT) is a vital part of the software development lifecycle, whether systems are developed internally or purchased off the shelf with bespoke elements and interfaces.

Oftentimes, software developers have their own understanding of your requirements. However, it is also possible that some requirements were not communicated to them, so UAT helps to make sure that the expectations of end users are met above all.

User Acceptance Testing (UAT) is one of the final stages in the testing cycle, whether systems are developed internally or purchased off the shelf with bespoke elements and interfaces.

Application owners, subject matter experts and business users are increasingly asked to take on UAT activities in addition to their usual day jobs.

We help ensure positive outcomes by providing structure, rigour and a consistent approach based on industry standards. This is backed up by a pool of permanent Consultants with UAT experience in a range of industry sectors and technologies.

UAT Service

UAT can be run as a Managed Service to ensure business requirements are fulfilled, giving you confidence that testing is being performed to industry standards and is proactively managed by testing specialists. Often this is done onsite to maximise communication and collaboration with the team.

Key aspects of the service include:

  • Establishment of process and structure
  • Test management and planning
  • Defect management, reporting and triage
  • Regular project reports
  • Liaison with suppliers to ensure deliverables are achieved and timelines are managed
  • Consulting on contractual terms with suppliers

We also hold workshops to introduce your team to testing fundamentals and processes. Combined with proactive and supportive management of the UAT process, we enable the team to channel their business knowledge and feedback, guided by structured methods, tools and experienced testers.

Methodology

  1. Analyse product requirements and define key deliverables
  2. Pick the time and the form of end-user testing
  3. Recruit users and form UAT team
  4. Implement end-user testing tools and onboard testers
  5. Create user acceptance environment and conduct training
  6. Run tests
  7. Collect output information and analyse

UAT Service Benefits

A strong UAT approach relieves the testing burden on business users, thereby improving user experience and increasing ROI. Business-critical systems can be promoted to production environments with the confidence that requirements have been delivered and the software fulfills the business needs and objectives it was designed for.

UAT is a crucial procedure and ensures the developed software is ready to be taken to market. The goal is to assess if the system can support day-to-day business and user scenarios, and ensure the system is perfectly built for the users.

It is also known as beta testing, application testing and end-user testing. It represents one of the final test stages, coming after the main functional, system and regression testing stages are completed.

UAT can be run as a Managed Service to ensure business requirements are fulfilled, giving you confidence that testing is being performed to industry standards and is proactively managed by testing specialists. Often this is done onsite to maximise communication and collaboration with the team.

UAT Service Benefits

Alleviate some of the pressure of hectic schedules

It relieves the testing burden on business users, while ensuring a carefully controlled and managed UAT phase. Business critical systems can be promoted to production environments with the confidence that requirements have been delivered and the software fulfils the business needs and objectives it was designed for.

Find out more

Contact us for a no-obligation chat about User Acceptance Testing.

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