Who Should Attend?

  • Software Testers
  • Test Leads
  • Test Managers

Please note that delegates are required to have passed the ISTQB Foundation certificate. It is recommended that delegates have a minimum of 3 years' testing experience before attempting this qualification.

Exam Details

A three-hour multiple choice exam. Candidates must achieve a grade of 65% to successfully pass the exam.


  • Gain an understanding of Test Management techniques and key skills, including planning, estimation, with focus on different ways to estimate timescales for testing
  • Understand Risk-Based testing and experience based techniques
  • Be able to develop and tailor a full documentation set for testing, including Test Policy, Strategy and Plans
  • Achieve a complete understanding of reviews and how they can improve software quality at all phases of the lifecycle
  • Be able to implement Test Process Improvement initiatives, in an order that provides maximum benefit to the organisation
  • Understand the importance of Defect Management and how to implement workflow based defect processes, plus reporting and using statistics to measure software quality across test phases
  • Obtain a good overview of the different tools available to support test management, with examples
  • Have an appreciation of people skills and personalities in order to get the most out of team members

Select a date

16 - 20 September 2024
28 October - 01 November 2024
09 - 13 December 2024

Course Content and Agenda

The course is presented in seven modules, based on the ISTQB syllabus:

  • Testing Process
  • Test planning, monitoring, and control
  • Test analysis and design
  • Test implementation and execution
  • Evaluating exit criteria and reporting
  • Test closure activities
  • Risk-based testing
  • Test documentation
  • Test estimation and test metrics
  • The business value of testing
  • Distributed, outsourced, and insourced testing
  • Managing the application of industry standards
  • Management reviews and audits
  • Managing reviews
  • Metrics for reviews
  • Managing formal reviews
  • Defect Lifecycle
  • Defect Report Information
  • Assessing process capability with defect report information
  • Test Improvement Process
  • Improving the testing process with CMMi, TPI, CTP, STEP
  • Tool Selection
  • Tool Lifecycle
  • Tool Metrics
  • Individual skills
  • Test team dynamics
  • Fitting testing within an organisation
  • Motivation
  • Communication
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