Who Should Attend?

  • The course is principally aimed at testers who are moving into a User Acceptance Test management or support role and those operational staff who are seconded to the User Acceptance Test team.
  • It is also useful for those who are new to User Acceptance Testing such as project managers, business analysts, business managers and anyone who will be a user or customers of the systems being tested.

Exam Details

There is no exam as part of this course.

*Affiliated with TSG to deliver this course.


  • Ensure that the importance of user acceptance testing at all stages of the development and testing life cycle is understood
  • Establish the responsibilities of the users, testers and developers at all life cycle stages
  • Introduce a risk-based approach for establishing a UAT plan and setting measurable acceptance criteria
  • Identify the most commonly used testing techniques for UAT, and criteria for their selection

Select a date

28 - 29 October 2021

The course has given me a greater understanding of my role and the processes the company employ to test their software

Test Analyst, IT Services

Course Content & Agenda

The course comprises slides, exercises and practical work, and uses a hands-on approach based on group exercises and discussions to cover the following key areas:

  • What is UAT and what it isn’t
  • Defining and documenting UAT tests
  • Requirement quality reviews
  • Designing a UAT approach
  • UAT planning and estimating
  • Writing UAT plans
  • UAT execution and defect management
  • Reporting and completion
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