Wednesday, 07 July 2021

On February 4, we partnered with the Business Transformation Network (BTN) to deliver an exclusive virtual roundtable with senior technology leaders. Now, we're launching a video series to explore some of the topics we discussed in more detail.

James Hill (Global Professional Services Delivery Director at Tribal Group)

Part 1

Part 2

The BTN, in partnership with Prolifics Testing, brings together some of the leading testing and quality assurance professionals across industry to go further into depth the role of testing within successful digital transformations.

The 2019-20 World Quality Report found that when they asked business leaders to rate factors in terms of the impact made on increasing the company QA and testing budget, ‘Increased amount of developments and releases’ rated the highest. Clearly, the highly iterative nature of these new DevOps and agile methodologies is both a blessing and a curse: on one hand, the software can be changed more easily and more quickly, but on the other, these changes bring increased scope for creating defects, putting more and more pressure on the testing team.

The fifth episode in this series showcases James Hill, Global Professional Services Delivery Director at Tribal Group. In these videos, James looks at the importance of delivering faster and more frequently, whilst maintaining quality.


In Part 1, James approaches this question slightly differently from our other thought leaders in this series, as Tribal operates as a supplier of higher education software directly to their clients.

James highlights the unique challenges around inflexible deadlines due to the way educational institutions operate, and how this impacts the ‘successful’ side of the digital transformation.

Moving onto the evolution of transitioning a QA team into a world-class engineering team, James discusses how project ownership has evolved from a single team task to a wider business project, and talks about some of the impacts a true technology-led business can have on the market.


In Part 2, James discusses how the pandemic and the shift to a more remote environment has impacted IT delivery.

The role of offshoring has come under scrutiny in recent times and in some organisations, has been dismissed as an option. However, James opens up about some of the positives that have come out of the past 12 months and the impact it has had on their testing and delivery capabilities.

The shift to delivering remotely has enabled Tribal to effectively leverage its expert consultants across multiple clients and timezones at a much more efficient level. James highlights their services delivery centre which is currently based in Malaysia, which has always been completely remote and is now fuelling a quicker and more efficient service.


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If you would like to find out more about the benefits an on-demand testing service can bring to your organisation, please contact us today for a no-commitment consultation, PoC, or tool demonstration.

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