Monday, 17 May 2021

On February 4, we partnered with the Business Transformation Network (BTN) to deliver an exclusive virtual roundtable with senior technology leaders. Now, we're launching a video series to explore some of the topics we discussed in more detail.

James Coughlan (Interim Digital Transformation Director at Inspired Education Group)

The BTN, in partnership with Prolifics Testing, brings together some of the leading testing and quality assurance professionals across industry to go further into depth the role of testing within successful digital transformations.

The 2019-20 World Quality Report found that when they asked business leaders to rate factors in terms of the impact made on increasing the company QA and testing budget, ‘Increased amount of developments and releases’ rated the highest. Clearly, the highly iterative nature of these new DevOps and agile methodologies is both a blessing and a curse: on one hand, the software can be changed more easily and more quickly, but on the other, these changes bring increased scope for creating defects, putting more and more pressure on the testing team.

The second episode in this series features James Coughlan, Interim Digital Transformation Director at Inspired Education Group.

James has a wealth of experience with a focus on digitally transforming organisations and their offerings, across the Education, Retail, Telecommunications & Automotive industry.

James brings a unique perspective to this series as he approaches the strategic decisions around setting out a framework for continuous improvement with a focus on understanding the methodologies being utilised and being solutions focused upfront. Whilst having a clear understanding of the IT landscape upfront (systems & software), James explains how to prevent bottlenecks further down the line.

Alongside looking at how to benefit from testing early and as frequently as possible, James discusses the evolution of the role of outsourcing and overcoming legacy and manual processes.

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