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Introduction to User Acceptance Testing

This new two-day course provides delegates with an introduction to User Acceptance Testing (UAT) activities and responsibilities based on industry best practice and utilising real-life examples. The course considers how UAT differs from other forms of testing, where in the life cycle it is performed (not simply immediately prior to delivery to live operations), who performs UAT (ideally as a co-operative activity between professional testers and the future users), which are the most appropriate testing techniques, and how to apply them in practice. This tutor-led course is highly-interactive, allowing attendees to learn from the experience of the instructor and each other, and, owing to its interactive nature, each course is restricted to a maximum of 18 delegates.

The course introduces core User Acceptance Testing (UAT) principles, techniques and responsibilities to give delegates a practical base for building their UAT skills and experience.

It looks at where UAT fits into different development life cycles, including traditional waterfall, the V-model and Agile, and how to develop an appropriate UAT approach. The course also covers test planning and estimating, defect reporting and management, test execution and progress.

PLEASE NOTE: Our credit and debit card payment provider is experiencing problems. Please use the Purchase Order payment option to secure your places on the course - one of the team will contact you ASAP to arrange payment by BACS. Thank you.

Introduction to User Acceptance Testing

£575 per delegate ex VAT

The course is run over 2 days and includes all course materials. Lunch and refreshments are provided for some onsite courses. Please check course details for further information.

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Who should attend

  • The course is principally aimed at testers who are moving into a User Acceptance Test management or support role and those operational staff who are seconded to the User Acceptance Test team.
  • It is also useful for those who are new to User Acceptance Testing such as project managers, business analysts, business managers and anyone who will be a user or customers of the systems being tested.

Exam Details

There is no exam.


  • Ensure that the importance of user acceptance testing at all stages of the development and testing life cycle is understood
  • Establish the responsibilities of the users, testers and developers at all life cycle stages
  • Introduce a risk-based approach for establishing a UAT plan and setting measurable acceptance criteria
  • Identify the most commonly used testing techniques for UAT, and criteria for their selection

"The course was an essential part of my training and has given me the understanding I need to perform my job to the required standard to succeed."

Test Analyst, IT Services

Course Content & Agenda

The course comprises slides, exercises and practical work, and uses a hands-on approach based on group exercises and discussions to cover the following key areas:

What is UAT and what it isn’tArtboard 1 copy 4

Defining and documenting UAT testsArtboard 1 copy 4

Requirement quality reviewsArtboard 1 copy 4

Designing a UAT approachArtboard 1 copy 4

UAT planning and estimatingArtboard 1 copy 4

Writing UAT plansArtboard 1 copy 4

UAT execution and defect managementArtboard 1 copy 4

Reporting and completionArtboard 1 copy 4

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