Microsoft is leading the AI revolution, transforming business processes with speed and efficiency. Integrated across Microsoft 365, Copilot boosts productivity and enhances creativity, with around 70% of users reporting benefits. Firms do need to support this vital tool with a structured and regular testing; we explain how.
Microsoft Copilot: Transforming Legal Practices
The legal industry is benefiting significantly from this technology. Copilot helps with document drafting, legal research, case management, data analysis and client interaction. Law firms report a 30% increase in efficiency and a 25% reduction in document review time, thanks to Copilot.
Why test your M365 and Copilot applications?
Law firms rely on accuracy, confidentiality, and seamless integration of their tools. Testing Microsoft 365 and Copilot is essential to avoid disruption and security risks. Here are the key reasons why:
Monthly Updates: Microsoft Copilot requires accepting monthly M365 updates. Each update can impact the functionality of office applications and related add-ons, necessitating thorough testing to ensure compatibility and stability when used on customised laptop builds.
Data Integrity: Law firms handle vast amounts of sensitive data. Ensuring that Copilot processes and integrates data accurately and securely is crucial for maintaining the integrity of legal documentation and client communications.
eDiscovery Implications: Copilot generates new content that needs to be discoverable for legal processes. Proper testing ensures that this data is appropriately retained, searchable, and can be efficiently managed during eDiscovery.
Performance and Efficiency: Testing assesses Copilot’s performance under various conditions, ensuring it can handle the demands of a busy law firm. This includes managing emails, drafting documents and summarising meetings, ultimately enhancing productivity and reducing manual workload.
User Experience: Ensuring Copilot is user-friendly and tailored to the specific needs of legal professionals enhances adoption rates and productivity. Testing helps identify and resolve any usability issues, ensuring a seamless integration into daily workflows.
How We Can Help
We offer comprehensive testing services to ensure your Microsoft 365 and Copilot integration is smooth, efficient, and secure:
Integration and Functional Testing: Our experts ensure MS365 Copilot integrates seamlessly with your systems, conducting thorough testing to resolve any issues and ensure all tools work together flawlessly.
AI-Driven Test Automation: Using advanced AI-driven, code-free test automation, we manage testing continuous Microsoft updates, minimising manual intervention, speeding up the testing process, and ensuring compatibility with the latest Copilot features and updates.
Optimisation and Performance Enhancement: We optimise MS365 Copilot’s performance in your environment, enhancing productivity and efficiency while minimising disruptions during the transition.
Case Study: AI Test Automation at a Magic Circle Law Firm
We are partnered with a leading Magic Circle law firm to deliver a managed testing service, including AI test automation for M365 & Copilot, iManage, Intapp, and Litera. The firm faced challenges in manually testing monthly security patches and quarterly software updates, causing delays and affecting productivity. The Prolifics Test Automation CoE addressed these issues using Tricentis Tosca, projecting £1m in total cost savings. For M365 and Copilot, we automated 157 Office 365 tests, reducing execution time from 10 days to 1 day, achieving a 90% reduction and over £100k in cost avoidance. Additionally, automating 290 of 372 iManage tests cut execution time from 25 days to 4 days, with an 85% reduction and £200k in cost avoidance.
By leveraging AI-based test automation tools, including AI-based object recognition and self-healing scripts, we have been able to reduce maintenance efforts, ensure seamless integration across various legal applications and significantly increase confidence that key applications will continue to work in the face of constant change.
