Who Should Attend?

  • Software Testers
  • Test Leads
  • Test Managers

Please note that delegates are required to have passed the ISTQB Foundation certificate. It is recommended that delegates have a minimum of 3 years' testing experience before attempting this qualification.

Exam Details

A three-hour multiple choice exam, taken at a Pearson Vue centre. Candidates must achieve a grade of 65% to successfully pass the exam.

*Affiliated with TSG to deliver this course.


  • Gain an understanding of Test Management techniques and key skills, including planning, estimation, with focus on different ways to estimate timescales for testing
  • Understand Risk-Based testing and experience based techniques
  • Be able to develop and tailor a full documentation set for testing, including Test Policy, Strategy and Plans
  • Achieve a complete understanding of reviews and how they can improve software quality at all phases of the lifecycle
  • Be able to implement Test Process Improvement initiatives, in an order that provides maximum benefit to the organisation
  • Understand the importance of Defect Management and how to implement workflow based defect processes, plus reporting and using statistics to measure software quality across test phases
  • Obtain a good overview of the different tools available to support test management, with examples
    Have an appreciation of people skills and personalities in order to get the most out of team members

Select a date

Please note: this course runs on demand so the price is TBC. It can be arranged to run on-site at your offices as Training for Teams or as a public course if there is sufficient interest.

Please contact us for more details.

Course Content and Agenda

The course is presented in 14 modules, based on the ISTQB syllabus:

  • Overview of the course, its arrangement and the examination
  • Test Planning, Monitoring, and Control
  • Test Analysis
  • Test Design
  • Test Implementation
  • Test Execution
  • Evaluating Exit Criteria and Reporting
  • Test Closure Activities
  • Understanding Testing Stakeholders
  • Related SDLC Activities and Work Products
  • Alignment of Test Activities and Other SDLC Activities
  • Managing Non-Functional Testing
  • Managing Experience-Based Testing
  • Risk-Based Testing
  • Risk Management Process
  • Risk-Based Testing Approaches
  • Other Approaches for Test Selection
  • Test Prioritisation and Effort Allocation in the Test Process
  • Test Policy
  • Test Strategy
  • Master Test Plan
  • Level Test Plan
  • Project Risk Management
  • Other Testing Work Products
  • Estimation Principles
  • Test Estimation Methods
  • Management by Metrics
  • Monitoring Test Progress
  • Reporting Test Metrics
  • Costs of Quality
  • Cost of Quality and Value of Testing
  • Testing Team Staffing Strategies
  • International Standards
  • National Standards
  • Domain Specific Standards
  • Non Testing Standards
  • Management Reviews and Audits
  • Managing Reviews
  • Metrics for Reviews
  • Managing Formal Reviews
  • The Defect Lifecycle
  • Incident / Defect Report Information
  • Defect Reports and Process Capability Assessment
  • Test Improvement Process
  • Process Improvement Models
  • Improving the Test Process with TMMi
  • Improving the Test Process with TPI Next
  • Improving the Test Process with CTP
  • Improving the Test Process with STEP
  • Types of Tools
  • Tool Selection Process
  • Tools Lifecycle
  • Metrics for Success
  • Individual Skills
  • Test Team Dynamics
  • Fitting Testing Within an Organisation
  • Motivation
  • Communication
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