Web Testing - Royal Museums of Greenwich
Royal Museums of Greenwich, incorporating four of the capital's most magnificent venues; The National Maritime Museum, The Cutty Sark, Queen’s House and Greenwich Observatory commissioned a digital agency to develop a completely new website to showcase the venues for public visits and corporate events. The work was to be a major upgrade to a fully responsive site, designed to support a wide range of devices and screen sizes with a new corporate image and updated styling. RMG selected Prolifics Testing from a competitive tender process as their testing partner on the project, to provide independent functional acceptance testing of the new solution prior to launch, including device and browser compatibility testing.
Once selected, the Prolifics Testing lead consultant met with the
project team and lead developer for a walk-through of functionality being
designed for the new site and identification of key user journeys and areas of
concern. The list of platforms and
browsers to test was finalised, based on existing vistor logs and expected user
profiles. The initial workshop provided
the basis for a comprehensive test plan, including a clear definition of
functionality to be tested and user journeys to provide structure for
exploratory testing, allowing tester creativity and reducing scripting time,
while ensuring consistent coverage of all areas within scope. Once the plan was agreed, work commenced on developing
a series of exploratory test scripts, to guide consultants through the site and
record test outcomes.
Due to timescales and changes to the original schedule,
testing commenced on areas of the site that were completed, while other areas
were still being developed. Our team worked together with the project team and design agency,
collaborating via Jira for defect reporting, prioritisation and re-testing,
supplemented by daily conference calls.
Initial testing was followed by two formal test cycles and a further
round of defect re-testing, which saw the site progress rapidly as all the
problems identified were fixed and re-tested.
Tests were executed on the most popular browsers on both PC and Mac
platforms, as well as a range of iOS and Android mobile devices and tablets.
A total of almost 300 defects were identified during the test
execution phase, which took place remotely from our lab, over approximately 3 weeks.
This included 134 defects classified as Major, i.e. that needed to be
fixed prior to launch.
Prolifics Testing acted as an extension of the RMG project team, carrying
out a full independent acceptance test of the site by experienced testing
professionals, against wireframes and requirements. As a result of the testing and subsequent
re-work of the site, RMG were able to go live with confidence, showcasing their
new digital identity with pride, across all platforms, devices and screen
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Royal Museum of Greenwich Case Study