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Testing as a Service - Bank Leumi

Bank Leumi, a boutique London based finance house, were implementing an online banking solution being delivered and integrated by a major offshore provider. The system was a major upgrade to existing infrastructure and needed to offer a seamless interface to existing functionality for the bank’s customers, across their countries of operation.

Prolifics Testing were invited to assist in offering guidance on test approach and process, in order to better prepare the IT department to validate software releases as they were delivered. 

The health check identified areas for improvement and was able to pinpoint a set of prioritised recommendations, which were quickly put in place.

A Prolifics Testing Test Manager was promptly deployed to manage the test programme, with initial responsibility for System Integration Testing. 

Working with the internal team, the test manager developed a test plan, based on requirements – which was signed off by the project team before additional Prolifics Testing consultants joined the project to develop test scripts for an initial cycle of integration testing against the delivered system. 

We worked closely with the offshore developers to triage and prioritise defects for fixing via TFS, which were re-tested before regression testing the system as a whole.

Planning commenced on a parallel phase of Performance Testing and we soon deployed a principal performance specialist on the project.

The Test Manager had to carry out planning and manage the phase, followed by performance specialists to script the identified user journeys and create the scenarios in HP LoadRunner. 

Due to the high degree of security implemented in the communications, it was necessary to drive virtual users via real browsers, thus necessitating a significantly higher level of client-side system resources to drive the tests – in particular CPU and RAM. 

HP StormRunner Load was used to drive the tests via the Cloud, using the flexible HP platform for deploying tests and injecting load, via HP server farms.

Several cycles of testing were then executed, which picked up a number of problems in a number of areas, including some UI elements, as well as at the database layer. As problems were rectified, tests were re-run, performing a tuning exercise on the infrastructure, and the application itself. 

Another element to the engagement was to organise and manage a User Acceptance Test programme. 

Working in conjunction with key process owners, a test plan was created, to clearly identify functionality to be tested. 

A workshop was then run for the users to be involved in testing to teach them basics of testing, including documenting test scripts, results and raising defects.

The Prolifics Testing Test Manager then facilitated several rounds of testing, executed by the users and raised with the suppliers, so that problems could be resolved, and re-tested. Issues identified during the System Integration Testing phase were implemented into the User Acceptance Test build, which were re-tested as a part of this final phase. All testing was eventually completed and testing was signed off, providing the Bank with the confidence needed, prior to go-live.

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To find out how Prolifics Testing can provide confidence, across multiple test phases on critical programmes, please contact us to discuss your requirements.

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